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This is currently the highest level of security that is commercially available.

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1. How do I make a purchase from Biker-Bitz?

You are able to purchase products from us via our web site, via telephone and via e-mail.
Please refer to the sections below for further information:

TO PURCHASE VIA OUR WEB SITE

Using the navigational menu on the left of the screen, click on the sections of interest.

To purchase a product, please enter the quantity required and click on the 'Add To Cart' button next to the product.
If there is no button available, please manually enter the information in the fields at the top of the product page.

Your chosen product will be added to your shopping cart and the contents will automatically be updated.
You can view a summary of your chosen items in the 'Your Shopping Cart' section at the top of each product page.
You can also view a complete breakdown of chosen products including any options such as
size, colour etc by clicking on the 'View Cart' button at the top of the page.

Once you have added all your chosen products to your shopping cart, please click on the 'Checkout' button
at the top of the page.

Here you will be able to view the contents of your shopping cart.
To make payment, click on the 'Click Here To Pay' button underneath the shopping cart.
You will be directed to a secure server, where your address and credit card details will be taken.
Our flat-rate UK Mainland delivery charge of £8.50 will be added at this point.


Please note that we will require your telephone number as our couriers will not deliver without it.
We WILL NOT use your number to make unsolicited sales calls.

Once payment has been completed you will be notified of your purchase via email and your items promtly
shipped to you via our courier service.

TO PURCHASE VIA E-MAIL

Please send your requirements to us at sales@biker-bitz.co.uk

Please state part number, price, description and quantity required of each item.

Where appropriate, specify make, model and year of bike the item is required to fit.

All orders should include the delivery address (items will be dispatched by ANC Couriers
and require signing for), payment and daytime contact number.

We will confirm your order by sending you an invoice to your e-mail address.
You will be able to pay online, via cheque, bank transfer or paypal.
Please refer to question 2 for further details of payment options

TO PURCHASE VIA TELEPHONE

Please contact us at 07974 440929 with your requirements

We will confirm your order by sending you an invoice to your e-mail address.
You will be able to pay online, via cheque, bank transfer or paypal.
Please refer to question 2 for further details of payment options

Back to questions

 

2. What methods of payment do you accept?

We accept payment via all major credit and debit cards (including American Express)
cheque, postal order, bank transfer and paypal.

PAYMENT BY CREDIT CARD

We accept all major credit and debit card payments via our website.
If you place an order via e-mail, we will send you an invoice with a link to our online payment service

PAYMENT BY CHEQUE

Cheques / Postal orders should be made payable to BIKER-BITZ.CO.UK and have your
cheque guarantee card number clearly printed on the reverse.

Please state part number, price, description and quantity required of each item.

Where appropriate, specify make, model and year of bike the item is required to fit.

All orders should include the delivery address (items will be dispatched by ANC Couriers
and require signing for), payment and daytime contact number.

Please send your payment and order to:

BIKER-BITZ.CO.UK
Unit 5, OLANTIGH COURT
BIRCHINGTON
KENT
CT7 9EH

PAYMENT BY BANK TRANSFER

Payment may be made by bank transfer to the following account:

Bank: HSBC
Branch: MARGATE
Name: BIKER-BITZ.CO.UK
Account no: 91346652
Sort code: 40-32-02

Please state part number, price, description and quantity required of each item.

Where appropriate, specify make, model and year of bike the item is required to fit.

All orders should include the delivery address (items will be dispatched by ANC Couriers
and require signing for), payment and daytime contact number.

PAYMENT BY PAYPAL

Payment may be made by paypal to the following address::

payment@biker-bitz.com

Please state part number, price, description and quantity required of each item.

Where appropriate, specify make, model and year of bike the item is required to fit.

All orders should include the delivery address (items will be dispatched by ANC Couriers
and require signing for), payment and daytime contact number.

If you have any questions, please do not hesitate to contact us at sales@biker-bitz.co.uk

Back to questions

 

3. Are your online payments secure?

All online payments are via high level secure servers provided by paypal.
Please click HERE for further information


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4. Can I pay by credit card over the phone?

We can only accept credit and debit card payments online.
This can be via our web site or from an invoice that we send to you with a link to our online payment service.
We also accept payment via Cheque, Bank Transfer and Paypal.

Back to questions

 

5. Do your prices include VAT?

Yes. All prices include va @ 17.5%.

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6. What are your delivery charges?

We have a flat rate delivery charge of £8.50 for UK Mainland.
Please contact us for rates to all other locations.

All orders received by 12.00 noon and paid by cleared funds, will be dispatched
the same day by ANC for next day delivery.

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7. I have a faulty product. What do I do?

Faulty Goods/Shortages must be reported within 24 hours of delivery.

Any goods returned will be at the cost of the sender.
Credits/Replacements will only be issued upon return of the original item complete with
it's packaging and proof of purchase.

Any non-faulty goods returned may be accepted subject to a 35% surchage.
(This does not affect your statutory rights)

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If you have any questions, please do not hesitate to contact us at sales@biker-bitz.co.uk

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